# omnicharge

> Public Help Center articles for omnicharge.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [What is USB PD?](https://help.omnicharge.co/en-US/what-is-usb-pd-222907.md): Omnicharge products feature USB-C ports with full support for USB Power Delivery (PD), a universal charging standard that works with a wide range of devices, including laptops, tablets, phones, and more. This means that you can use one universal USB-
- [I cannot pass-through charge between the barrel port and the USB-C port](https://help.omnicharge.co/en-US/i-cannot-pass-through-charge-between-the-barrel-port-and-the-usb-c-port-222911.md): Both the barrel port and USB-C port on the Omni 20+ cannot pass-through charge or operate simultaneously. Pass-through charging only works with input from the USB-C or barrel port and output to the USB-A, wireless, or AC ports. For laptop charging, i
- [How To Use USB-C Input/Output](https://help.omnicharge.co/en-US/how-to-use-usb-c-inputoutput-297356.md): Note: USB-C Input/Output is only available on the latest Omni 20+. The regular Omni 20 from 2018 and older has no USB-C port. USB-C port max output: 60W. The USB-C port is on by default. You do not need to press any buttons to activate. Note: Prior t
- [mAh vs Wh. Calculating correct capacity](https://help.omnicharge.co/en-US/mah-vs-wh-calculating-correct-capacity-222912.md): Milliampere-hours (mAh) have recently become the common measure for indicating battery capacity. However, mAh alone doesn't provide a complete assessment because it disregards the influence of voltage in its calculation. For an accurate assessment of
- [My Omnicharge keeps shutting down while charging devices](https://help.omnicharge.co/en-US/my-omnicharge-keeps-shutting-down-while-charging-devices-222938.md): Omnicharge has an Auto Shut Off function that turns it off when the current drawn is too low to save standby power consumption. However, this can be an issue for small gadgets like Bluetooth headsets that only require a small amount of current to cha
- [How long can Omnicharge charge your laptop?](https://help.omnicharge.co/en-US/how-long-can-omnicharge-charge-your-laptop-222946.md): This question involves some complexity due to the variable power consumption of your laptop, depending on whether you're gaming or simply browsing the internet. This variability impacts the time and percentage of charge that Omnicharge can provide to
- [How to calibrate the battery](https://help.omnicharge.co/en-US/how-to-calibrate-the-battery-222953.md): All batteries degrade over time, causing changes in their charging and discharging characteristics. To ensure accurate battery percentage, calibrate Omnicharge's battery upon receiving the product and periodically in the future. Follow these simple s
- [What's the difference between AC and HVDC?](https://help.omnicharge.co/en-US/what-s-the-difference-between-ac-and-hvdc-222959.md): AC stands for Alternating Current and is the form in which electric power is delivered to your home and workplace. Various AC waveforms exist, with Omnicharge adopting a type known as a modified sine wave. This waveform closely approximates the pure
- [How to use the AC outlet](https://help.omnicharge.co/en-US/how-to-use-the-ac-outlet-222970.md): 1. First, you should choose the output mode in the menu: 120V AC mode or 150V HVDC mode (read more about the difference between AC and HVDC here). a) Double press the Power Button entering the menu, and choose WALL SOCKET. b) Choose 120V AC or 150V H
- [How to switch between DC input and DC output?](https://help.omnicharge.co/en-US/how-to-switch-between-dc-input-and-dc-output-222974.md): The 5.5 x 2.1mm barrel port on Omnicharge is initially configured for DC input mode. To activate the DC output function, you'll need to manually adjust the settings within the menu. It's important to be aware that if you unplug a cable from the barre
- [How do I know if my device is compatible with the Omni 20+?](https://help.omnicharge.co/en-US/how-do-i-know-if-my-device-is-compatible-with-the-omni-20-222978.md): USB-A Output:. The Omnicharge USB-A ports can provide a maximum output power of 18W and are compatible with all standard USB-A devices. If your device supports QC 3.0, it can be safely charged using Omnicharge's USB-A ports. USB-C Output:. The USB-C
- [Can I carry my Omnicharge with me on the plane?](https://help.omnicharge.co/en-US/can-i-carry-my-omnicharge-with-me-on-the-plane-222982.md): Yes!. You can include the Omni 20+ in your carry-on bag while traveling. The capacity of Omni 20+ (20400mAh/71Wh) aligns with the Federal Aviation Administration’s safety limit of 100Wh. Please click the link below for more detailed information:. FAA
- [My Omni 20+ is outputting power when nothing is connected](https://help.omnicharge.co/en-US/my-omni-20-is-outputting-power-when-nothing-is-connected-222984.md): You may have noticed that the output section on your Omnicharge constantly has a low wattage output displayed. This is perfectly normal behavior. This output is required to power the onboard circuits and display. This passive power draw usually falls
- [How to use DC output](https://help.omnicharge.co/en-US/how-to-use-dc-output-222988.md): The DC output function enables you to directly charge your laptop using the barrel port on the Omni 20+. In the case of Omni 20+, this same port serves as both input and output, but you must first activate the DC output feature in the menu. This appr
- [Troubleshooting DC output](https://help.omnicharge.co/en-US/troubleshooting-dc-output-222991.md): 1. Make sure your laptop's power consumption falls within Omnicharge's 100 watts (5V-25V, up to 5A) DC output limit. Click here to learn how to calculate your laptop's rated power consumption. 2. Make sure you have set the correct DC output voltage o
- [How to find the wattage of your device](https://help.omnicharge.co/en-US/how-to-find-the-wattage-of-your-device-222994.md): To get your device's power consumption, contact the manufacturer directly or find it yourself by looking at the power adaptor's (charger) Tech Specs. If the Tech Specs don't give you the wattage but only voltage and amperage, just multiply them to ge
- [Can I charge my Omnicharge from any solar charger?](https://help.omnicharge.co/en-US/can-i-charge-my-omnicharge-from-any-solar-charger-222997.md): Omnicharge is very versatile in its options for charging and can be charged by portable solar panels via USB or unregulated DC solar power. Most solar panels provide a USB outlet that you can use with Omnicharge's USB charging cable. Some solar charg
- [How to use Wireless charging](https://help.omnicharge.co/en-US/how-to-use-wireless-charging-223000.md): 1: Make sure your device supports Qi wireless charging. If not, an extra Qi wireless dongle is required. Scan the QR code below, and it will show you whether your device supports Qi wireless charging. 2: Turn ON USB Output and Wireless Charging. Wire
- [What's the difference between 150V HVDC and Adjustable DC output?](https://help.omnicharge.co/en-US/what-s-the-difference-between-150v-hvdc-and-adjustable-dc-output-223002.md): Omnicharge's 150V HVDC and Adjustable DC are both Direct Current but come from different ports.
- [Can I charge my Omnicharge anywhere in the world?](https://help.omnicharge.co/en-US/can-i-charge-my-omnicharge-anywhere-in-the-world-223004.md): The Omnicharge AC Wall Charger accepts 100V-240V~50Hz/60Hz and can be used anywhere in the world as long as you have the correct adapter to fit your country's socket.
- [Menu Navigation](https://help.omnicharge.co/en-US/menu-navigation-223005.md)
- [Icon Explanations](https://help.omnicharge.co/en-US/icon-explanations-223006.md)
- [Omni 20+ User Manual & Walkthrough Video](https://help.omnicharge.co/en-US/omni-20+-user-manual-&-walkthrough-video-222926.md)
- [Can any USB-C battery charge a USB-C laptop?](https://help.omnicharge.co/en-US/can-any-usb-c-battery-charge-a-usb-c-laptop-222905.md): In most cases, laptops require a minimum wattage to accept a charge from a USB-C source. Modern laptops generally conform to USB power delivery standards (USB PD), a uniform charging standard. To determine what USB PD voltages your laptop is compatib
- [What is USB PD?](https://help.omnicharge.co/en-US/what-is-usb-pd-222908.md): Omnicharge products feature USB-C ports with full support for USB Power Delivery (PD), a universal charging standard that works with a wide range of devices, including laptops, tablets, phones, and more. This means that you can use one universal USB-
- [My Omnicharge keeps shutting down while charging devices](https://help.omnicharge.co/en-US/my-omnicharge-keeps-shutting-down-while-charging-devices-222929.md): Omnicharge has an Auto Shut Off function that turns it off when the current drawn is too low to save standby power consumption. However, this can be an issue for small gadgets like Bluetooth headsets that only require a small amount of current to cha
- [How long can Omnicharge charge my laptop?](https://help.omnicharge.co/en-US/how-long-can-omnicharge-charge-my-laptop-222936.md)
- [Menu Navigation](https://help.omnicharge.co/en-US/menu-navigation-222968.md)
- [What Do the Screen Icons Mean?](https://help.omnicharge.co/en-US/what-do-the-screen-icons-mean-222980.md)
- [Is It Normal for the Omni 20C+ to Become Slightly Warm During Use?](https://help.omnicharge.co/en-US/is-it-normal-for-the-omni-20c+-to-become-slightly-warm-during-use-7563338.md): This is normal. The battery may generate some heat during charging and discharging. Omni 20C+ is designed with a built-in heat dissipation system, so a slight warmth felt on the outer casing indicates that the thermal management system is functioning
- [How Do I Use Wireless Charging?](https://help.omnicharge.co/en-US/how-do-i-use-wireless-charging-7563543.md): 1. The USB and wireless modes of the Omni 20C+ are enabled by default. 2. Please find the optimal charging position. Please fine-tune your phone's position if it's only charging at around 4 Watts or less. 3. If the issue persists after completing the
- [How to Use HUB Mode?](https://help.omnicharge.co/en-US/how-to-use-hub-mode-7563546.md): Use the Omni 20C+ as a USB HUB and transfer files between your smartphones, flash drives, cameras, or laptops. 1. Connect the USB-C/HUB port (on the right side) to a USB-C port on your laptop.
- [Why Doesn’t the Charger Turn On or Display Anything?](https://help.omnicharge.co/en-US/why-doesn%E2%80%99t-the-charger-turn-on-or-display-anything-7563552.md): When the Omni 20C+’s protection mode is triggered, it will no longer power on and will not display anything. You can try reviving it by charging it via a USB-PD-enabled charger for 24 hours. If the problem persists, please contact the Power Station s
- [How Do I Know When It’s Time to Replace My Charger?](https://help.omnicharge.co/en-US/how-do-i-know-when-it%E2%80%99s-time-to-replace-my-charger-7563555.md): When an “X” is shown on the screen during startup, it indicates that the Omni 20C+ has reached the end of its service life and can no longer be used. In this case, the Omni 20C+ needs to be replaced. In addition, when the Omni 20C+ is nearing the end
- [Why Does the Charger Shut Off While Charging My Device Even Though It Still Has Power?](https://help.omnicharge.co/en-US/why-does-the-charger-shut-off-while-charging-my-device-even-though-it-still-has-power-7563576.md): This occurs because the power required by your device exceeds the maximum output capability of the Omni 20C+, triggering its protection mode. Please note that the maximum output power of the Omni 20C+ is 100W. Kindly ensure that your device’s power r
- [Omni 20C+ User Manual & Walkthrough Video](https://help.omnicharge.co/en-US/omni-20c+-user-manual-&-walkthrough-video-222925.md)
- [My Ultimate+ has a black screen and will not turn on or off, but still outputs power](https://help.omnicharge.co/en-US/my-ultimate+-has-a-black-screen-and-will-not-turn-on-or-off-but-still-outputs-power-281625.md): Your Ultimate is most likely in lock mode. This feature prevents the screen from displaying anything, and will not allow any button presses while still outputting power. To enable lock mode, make sure your Ultimate is powered on and hold down the AC
- [How do I know if my device is compatible with the Ultimate+?](https://help.omnicharge.co/en-US/how-do-i-know-if-my-device-is-compatible-with-the-ultimate+-281632.md): USB-A Output:. The Omni Ultimate+ USB-A ports can provide a maximum output power of 22.5W and are compatible with all standard USB-A devices. If your device supports QC 3.0, it can be safely charged using Omnicharge's USB-A ports. USB-C Output:. The
- [How to calibrate the battery](https://help.omnicharge.co/en-US/how-to-calibrate-the-battery-281642.md): All batteries degrade over time, causing changes in their charging and discharging characteristics. To ensure accurate battery percentage, calibrate Omnicharge's battery upon receiving the product and periodically in the future. Follow these simple s
- [How to use the DC output](https://help.omnicharge.co/en-US/how-to-use-the-dc-output-281644.md): The DC output function enables you to directly charge your laptop using the barrel port on the Omni Ultimate+. In the case of Omni Ultimate+, this same port serves as both input and output, but you must first activate the DC output feature in the men
- [How to change the spare battery](https://help.omnicharge.co/en-US/how-to-change-the-spare-battery-281645.md): To replace the spare battery in your Omni Ultimate+, follow these steps:. 1. Turn off the device. 2. Peel back the rubber at the bottom of your Omni Ultimate+3. Unscrew the 6 screws around the bottom of the device. 4. Firmly pull the battery out from
- [My Omnicharge is outputting power when nothing is connected](https://help.omnicharge.co/en-US/my-omnicharge-is-outputting-power-when-nothing-is-connected-281646.md): You may have noticed that the output section on your Omnicharge constantly has a low wattage output displayed. This is perfectly normal behavior. This output is required to power the onboard circuits and display. This passive power draw usually falls
- [My phone is experiencing interference while charging from the USB-A port](https://help.omnicharge.co/en-US/my-phone-is-experiencing-interference-while-charging-from-the-usb-a-port-281670.md): The high power output and pure sinewave of the AC inverter can create some electrical interference. You might experience this on USB-A devices while simultaneously outputting from the AC Output. To avoid this, we recommend not charging sensitive equi
- [What is USB PD?](https://help.omnicharge.co/en-US/what-is-usb-pd-281671.md): Omnicharge products feature USB-C ports with full support for USB Power Delivery (PD), a universal charging standard that works with a wide range of devices, including laptops, tablets, phones, and more. This means that you can use one universal USB-
- [Can I solar charge the Omnicharge?](https://help.omnicharge.co/en-US/can-i-solar-charge-the-omnicharge-281672.md): Omnicharge is very versatile in its options for charging and can be charged by portable solar panels via USB or unregulated DC solar power. Most solar panels provide a USB outlet that you can use with Omnicharge's USB charging cable. Some solar charg
- [Can I carry my Omnicharge with me on the plane?](https://help.omnicharge.co/en-US/can-i-carry-my-omnicharge-with-me-on-the-plane-281673.md): Yes!. All Omnicharge products can be brought safely onboard planes. The capacity of the Omni Ultimate is 142 Wh and falls within the Federal Aviation Administration’s safety limit. For normal batteries, the capacity limit to bring on a plane is 100Wh
- [Can I charge my Omnicharge anywhere in the world?](https://help.omnicharge.co/en-US/can-i-charge-my-omnicharge-anywhere-in-the-world-281674.md): The Omnicharge AC Wall Charger is compatible with 100V-240V~50Hz/60Hz power input and can be used worldwide with the right socket adapter.
- [How long can Omnicharge charge your laptop?](https://help.omnicharge.co/en-US/how-long-can-omnicharge-charge-your-laptop-281647.md): This question involves some complexity due to the variable power consumption of your laptop, depending on whether you're gaming or simply browsing the internet. This variability impacts the time and percentage of charge that Omnicharge can provide to
- [Omnicharge keeps shutting down while charging devices from USB](https://help.omnicharge.co/en-US/omnicharge-keeps-shutting-down-while-charging-devices-from-usb-281675.md): Omnicharge has an Auto Shut Off function that turns it off when the current drawn is too low to save standby power consumption. However, this can be an issue for small gadgets like Bluetooth headsets that only require a small amount of current to cha
- [Ports and buttons](https://help.omnicharge.co/en-US/ports-and-buttons-281633.md)
- [Menu Navigation](https://help.omnicharge.co/en-US/menu-navigation-281643.md)
- [Icon Explanations](https://help.omnicharge.co/en-US/icon-explanations-281641.md)
- [Omni Ultimate+ User Manual & Walkthrough Video](https://help.omnicharge.co/en-US/omni-ultimate+-user-manual-&-walkthrough-video-297942.md)
- [How do I know if my device is compatible with the Power 40+?](https://help.omnicharge.co/en-US/how-do-i-know-if-my-device-is-compatible-with-the-power-40+-299271.md): USB-A Output:. The Power40+ USB-A ports can provide a maximum output power of 18W and are compatible with all standard USB-A devices. If your device supports QC 3.0, it can be safely charged using Omnicharge's USB-A ports. USB-C Output:. The USB-C po
- [How to calibrate the battery](https://help.omnicharge.co/en-US/how-to-calibrate-the-battery-299275.md): All batteries degrade over time, causing changes in their charging and discharging characteristics. To ensure accurate battery percentage, calibrate Omnicharge's battery upon receiving the product and periodically in the future. Follow these simple s
- [How to use the DC output](https://help.omnicharge.co/en-US/how-to-use-the-dc-output-299278.md): The DC output function enables you to directly charge your laptop using the barrel port on the Omni 40+. In the case of Omni 40+, this same port serves as both input and output, but you must first activate the DC output feature in the menu. This appr
- [My Omnicharge is outputting power when nothing is connected](https://help.omnicharge.co/en-US/my-omnicharge-is-outputting-power-when-nothing-is-connected-299279.md): You may have noticed that the output section on your Omnicharge constantly has a low wattage output displayed. This is perfectly normal behavior. This output is required to power the onboard circuits and display. This passive power draw usually falls
- [What is USB PD?](https://help.omnicharge.co/en-US/what-is-usb-pd-299280.md): Omnicharge products feature USB-C ports with full support for USB Power Delivery (PD), a universal charging standard that works with a wide range of devices, including laptops, tablets, phones, and more. This means that you can use one universal USB-
- [Can I solar charge the Omnicharge?](https://help.omnicharge.co/en-US/can-i-solar-charge-the-omnicharge-299281.md): Omnicharge is very versatile in its options for charging and can be charged by portable solar panels via USB or unregulated DC solar power. Most solar panels provide a USB outlet that you can use with Omnicharge's USB charging cable. Some solar charg
- [Can I carry my Omnicharge with me on the plane?](https://help.omnicharge.co/en-US/can-i-carry-my-omnicharge-with-me-on-the-plane-299284.md): Yes!. All Omnicharge products can be brought safely onboard planes. The capacity of the Omni 40+ is 142 Wh and falls within the Federal Aviation Administration’s safety limit. For normal batteries, the capacity limit to bring on a plane is 100Wh, and
- [How long can Omnicharge charge your laptop?](https://help.omnicharge.co/en-US/how-long-can-omnicharge-charge-your-laptop-299285.md): This question involves some complexity due to the variable power consumption of your laptop, depending on whether you're gaming or simply browsing the internet. This variability impacts the time and percentage of charge that Omnicharge can provide to
- [Ports](https://help.omnicharge.co/en-US/ports-299293.md)
- [Menu Navigation](https://help.omnicharge.co/en-US/menu-navigation-299294.md)
- [Icon Explanations](https://help.omnicharge.co/en-US/icon-explanations-299295.md)
- [Omni 40+ User Manual & Walkthrough Video](https://help.omnicharge.co/en-US/omni-40+-user-manual-&-walkthrough-video-299313.md)
- [How long can the Mobile 3,200 power my device](https://help.omnicharge.co/en-US/how-long-can-the-mobile-3200-power-my-device-222917.md): This question is rather complicated since your device's power consumption fluctuates a lot depending on if you are actively using the device or not using it at all. This affects the time and percentage the Omnicharge can charge your device. It is als
- [Safely removing the USB Cable](https://help.omnicharge.co/en-US/safely-removing-the-usb-cable-222924.md): When removing the integrated USB cable, do not pull on it from the cable side as this can damage the USB connector. There is a notch on the other side of the USB port that can be used to remove the cable. (Picture of hand removing USB cable)
- [Troubleshooting the Mobile 3,200](https://help.omnicharge.co/en-US/troubleshooting-the-mobile-3200-222934.md): The first step in all troubleshooting on Omnicharge products is to attempt a full calibration of the unit. This is done by first depleting the battery until it shuts itself off, followed by an overnight charge. (How to Calibrate your Omnicharge). If
- [How long can the Mobile 9,600 power my device?](https://help.omnicharge.co/en-US/how-long-can-the-mobile-9600-power-my-device-222918.md): This question is rather complicated since your device's power consumption fluctuates a lot depending on if you are actively using the device or not using it at all. This affects the time and percentage Omnicharge can charge your device. So to simpl
- [Troubleshooting the Mobile 9,600](https://help.omnicharge.co/en-US/troubleshooting-the-mobile-9600-222921.md): The first step in all troubleshooting on Omnicharge products is to attempt a full calibration of the unit. This is done by first depleting the battery until it shuts itself off, followed by an overnight charge. If you are having trouble recharging yo
- [What is USB PD?](https://help.omnicharge.co/en-US/what-is-usb-pd-222909.md): All USB-C ports on Omnicharge products support USB Power Delivery. USB Power Delivery (or PD, for short) is a unified charging standard that can be used all across USB-C devices. Normally, each device is charged with its own adapter, but with USB-PD,
- [How long can the Mobile 12,800 power my laptop?](https://help.omnicharge.co/en-US/how-long-can-the-mobile-12800-power-my-laptop-222919.md)
- [Using the USB-C port](https://help.omnicharge.co/en-US/using-the-usb-c-port-222932.md): USB-C Output. USB-C on the mobile 12,800 is primarily plug and play. Just make sure that the Omnicharge is switched on before connecting the USB-C cable. First, connect the USB-C cable to the Omnicharge, before plugging it into your device. If the de
- [Troubleshooting the Mobile 12,800](https://help.omnicharge.co/en-US/troubleshooting-the-mobile-12800-222941.md): The first step in all troubleshooting on Omnicharge products is to attempt a full calibration of the unit. This is done by first depleting the battery until it shuts itself off, followed by an overnight charge. If you are having trouble recharging yo
- [What is USB PD?](https://help.omnicharge.co/en-US/what-is-usb-pd-222910.md): Omnicharge products feature USB-C ports with full support for USB Power Delivery (PD), a universal charging standard that works with a wide range of devices, including laptops, tablets, phones, and more. This means that you can use one universal USB-
- [How long can the Mobile 25600 power my laptop?](https://help.omnicharge.co/en-US/how-long-can-the-mobile-25600-power-my-laptop-222920.md): This question involves some complexity due to the variable power consumption of your laptop, depending on whether you're gaming or simply browsing the internet. This variability impacts the time and percentage of charge that Omnicharge can provide to
- [How to use wireless charging](https://help.omnicharge.co/en-US/how-to-use-wireless-charging-222923.md): For optimal wireless charging conditions, align your phone horizontally with the back edge of the Omnicharge. In some situations, phone cases might interfere with the charging speed. If you are experiencing slow wireless charging speeds, try to remov
- [Using the USB-C port](https://help.omnicharge.co/en-US/using-the-usb-c-port-222933.md): USB-C on the mobile 25,600 is primarily plug-and-play. Just make sure that the Omnicharge is switched on before connecting the USB-C cable. First, connect the USB-C cable to the Omnicharge, before plugging it into your device. If the device does not
- [How to use DC Output](https://help.omnicharge.co/en-US/how-to-use-dc-output-222942.md): The Mobile 25,600 features a DC output mode that allows you to directly charge your device without using a separate charging brick. However, before you use this mode, ensure that your device is compatible with one of the four preset voltages (12V/16V
- [Troubleshooting the Mobile 25600](https://help.omnicharge.co/en-US/troubleshooting-the-mobile-25600-222949.md): When troubleshooting Omnicharge products, start by conducting a full calibration of the unit. Begin by discharging the battery until it powers off, followed by an overnight charge. If you're facing issues recharging your Omnicharge, consider using di
- [Omni Mobile 25600 User Manual & Walkthrough Video](https://help.omnicharge.co/en-US/omni-mobile-25600-user-manual-&-walkthrough-video-222915.md)
- [Omni Mobile 12800 User Manual & Walkthrough Video](https://help.omnicharge.co/en-US/omni-mobile-12800-user-manual-&-walkthrough-video-222916.md)
- [How to use the Omni Power Station](https://help.omnicharge.co/en-US/how-to-use-the-omni-power-station-222864.md): The Omni Power Station can be used in two different configurations. In this article, we will review these configurations and recommended setups. If you have purchased the power station without a subscription, you can only use it in unlocked mode. Thi
- [What Is the Power Consumption of the Power Station?](https://help.omnicharge.co/en-US/what-is-the-power-consumption-of-the-power-station-222880.md): The Power Station (10X) has an energy consumption of 760Wh, and the Power Station (5X) has an energy consumption of 380Wh.
- [Can I plug multiple Power Stations into the same power outlet?](https://help.omnicharge.co/en-US/can-i-plug-multiple-power-stations-into-the-same-power-outlet-222881.md): The maximum power for each Power Station is 450W. Please use a socket that is suitable for this power rating and avoid overloading. The Power Station must be connected to a grounded AC outlet that can provide 10A of current.
- [How to use the Omni Power Station](https://help.omnicharge.co/en-US/how-to-use-the-omni-power-station-222885.md): The Omni Power Station can be used in two different configurations. In this article, we will review these configurations and recommended setups. If you have purchased the power station without a subscription, you can only use it in unlocked mode. Thi
- [How to set up the Power Station](https://help.omnicharge.co/en-US/how-to-set-up-the-power-station-222930.md): Before you set up your Power Station, please make sure you have a suitable location. Do not place the station in direct sunlight, next to an active heat source, or in an excessively dusty environment. STEP 1. Place the chargers into the open bays wit
- [Caring for your Power Station](https://help.omnicharge.co/en-US/caring-for-your-power-station-222940.md): Once you have set up the Power Station, follow these guidelines to help keep your batteries in top shape.
- [Does the Power Station need an internet connection to work?](https://help.omnicharge.co/en-US/does-the-power-station-need-an-internet-connection-to-work-222955.md): The Power Station only needs to be online if you subscribe to the Omni Cloud Service. For regularunlocked usage, you don't need an internet connection.
- [Where can I find the PI address and serial number?](https://help.omnicharge.co/en-US/where-can-i-find-the-pi-address-and-serial-number-222961.md): The PI Address and Serial Number are located on the back or underneath the Power Station.
- [How long does it take for the Power Station to fully recharge the batteries?](https://help.omnicharge.co/en-US/how-long-does-it-take-for-the-power-station-to-fully-recharge-the-batteries-222967.md): It takes the Power Station about three hours to fully recharge the batteries.
- [Where Should I Deploy My Power Station?](https://help.omnicharge.co/en-US/where-should-i-deploy-my-power-station-7562140.md): Set up your Power Station on a hard, flat, and stable work surface that allows for adequate air ventilation around the unit. We recommend placing the Power Station with a minimum 10cm gap from any wall and maintaining a distance of at least 30cm betw
- [Why can’t the battery be fully charged on the Power Station?](https://help.omnicharge.co/en-US/why-can%E2%80%99t-the-battery-be-fully-charged-on-the-power-station-7562148.md): Upon reaching a full 100% charge, the Power 20+ will automatically discontinue the charging process. To ensure optimal battery health, if left unused for an extended period, the Power 20+ will self-deplete to 80% charge. Please note that it is norm
- [Why Won’t the Power Station Charge the Units?](https://help.omnicharge.co/en-US/why-won%E2%80%99t-the-power-station-charge-the-units-7562151.md): If your Power 20+ units are functioning normally but some of them cannot be charged on the Power Station, it may be due to insufficient power from the outlet, which can prevent the Power Station from operating properly. Please try the following steps
- [How to use AC output](https://help.omnicharge.co/en-US/how-to-use-ac-output-222866.md): 1. First, you should choose the output mode in the menu: 120V AC mode or 150V HVDC mode (read more about the difference between AC and HVDC here). a) Double press the Power Button entering the menu, and choose WALL SOCKET. b) Choose 120V AC or 150V H
- [How Do I Use the AC Output?](https://help.omnicharge.co/en-US/how-do-i-use-the-ac-output-222883.md): 1. Press the AC button to activate the output.
- [How Do I Use Wireless Charging?](https://help.omnicharge.co/en-US/how-do-i-use-wireless-charging-222939.md): 1. The USB and wireless modes of the Power 20+ are enabled by default. Please check whether the screen displays both the USB and wireless icons, as shown in the illustration.
- [What Do the Screen Icons Mean?](https://help.omnicharge.co/en-US/what-do-the-screen-icons-mean-222960.md)
- [What is USB PD?](https://help.omnicharge.co/en-US/what-is-usb-pd-222975.md): All USB-C ports on Omnicharge products support USB Power Delivery. USB Power Delivery (or PD, for short) is a unified charging standard that can be used all across USB-C devices. Normally, each device is charged with its own adapter, but with USB-PD,
- [Where can I find the Omni 20+ serial number?](https://help.omnicharge.co/en-US/where-can-i-find-the-omni-20-serial-number-222874.md): Each Omni 20+ is engraved with a Serial Number on the back side of the unit. You can also find the Omni 20+ Serial Number in the About section of the menu.
- [AC output doesn't work](https://help.omnicharge.co/en-US/ac-output-doesn-t-work-222966.md): Choose the output mode in the menu (120V AC or 150V HVDC for US/JP version and 230V AC or 300V HVDC for EU/INTL version).
- [Is It Normal for the Power 20+ to Become Slightly Warm During Use?](https://help.omnicharge.co/en-US/is-it-normal-for-the-power-20+-to-become-slightly-warm-during-use-7562154.md): This is normal. The battery may generate some heat during charging and discharging. Power 20+ is designed with a built-in heat dissipation system, so a slight warmth felt on the outer casing indicates that the thermal management system is functioning
- [Why Doesn’t the Charger Turn On or Display Anything?](https://help.omnicharge.co/en-US/why-doesn%E2%80%99t-the-charger-turn-on-or-display-anything-7563162.md): When the Power 20+’s protection mode is triggered, it will no longer power on and will not display anything. You can try reviving it by plugging the unit into the Power Station and charging for 24 hours. If you still cannot power it on, you can try t
- [How Do I Know When It’s Time to Replace My Charger?](https://help.omnicharge.co/en-US/how-do-i-know-when-it%E2%80%99s-time-to-replace-my-charger-7563164.md): When the Power 20+ screen displays a “Battery Health Alert” message, it indicates that the battery is nearing the end of its service life. You should prepare to purchase a new Power 20+ to ensure uninterrupted use.
- [Why Does the Charger Shut Off While Charging My Device Even Though It Still Has Power?](https://help.omnicharge.co/en-US/why-does-the-charger-shut-off-while-charging-my-device-even-though-it-still-has-power-7563325.md): This occurs because the power required by your device exceeds the maximum output capability of the Power 20+, triggering its protection mode. Please note that the maximum output power of the Power 20+ is 100W. Kindly ensure that your device’s power r
- [What is the Omni Cloud Service, and how do I get access?](https://help.omnicharge.co/en-US/what-is-the-omni-cloud-service-and-how-do-i-get-access-222876.md): The Omni Cloud Service is a powerful tool that allows you to manage your power stations remotely through the SmartCenter dashboard. It provides self-service checkout and gives detailed analytics of all stations. It also allows you to software lock yo
- [Can I connect the Power Station to any AC wall outlet, or does it require a dedicated circuit?](https://help.omnicharge.co/en-US/can-i-connect-the-power-station-to-any-ac-wall-outlet-or-does-it-require-a-dedicated-circuit-4469817.md): Although it is best to connect the Power Station to a dedicated circuit, a regular outlet can also be used if the total power consumption of all connected devices does not exceed the circuit fuse rating. The Power Station must be connected to the gro
- [Can I plug multiple Power Stations into the same power outlet?](https://help.omnicharge.co/en-US/can-i-plug-multiple-power-stations-into-the-same-power-outlet-4469819.md): The maximum power for each Power Station is 450W. Please use a socket that is suitable for this power rating and avoid overloading.
- [What Is the Power Consumption of the Power Station?](https://help.omnicharge.co/en-US/what-is-the-power-consumption-of-the-power-station-4469821.md): The Power Station (10X) has an energy consumption of 760Wh, and the Power Station (5X) has an energy consumption of 380Wh.
- [How long does it take for the Power Station to fully recharge the batteries?](https://help.omnicharge.co/en-US/how-long-does-it-take-for-the-power-station-to-fully-recharge-the-batteries-4469855.md): The Omni Power Station takes about four hours to fully recharge the batteries.
- [Why can’t the battery be fully charged on the Power Station?](https://help.omnicharge.co/en-US/why-can%E2%80%99t-the-battery-be-fully-charged-on-the-power-station-4470679.md): Upon reaching a full 100% charge, the Power 20C+ will automatically discontinue the charging process. To ensure optimal battery health, if left unused for an extended period, the Power 20C+ will self-deplete to 80% charge. Please note that it is no
- [Does the Power Station need an internet connection to work?](https://help.omnicharge.co/en-US/does-the-power-station-need-an-internet-connection-to-work-4471006.md): The Power Station only needs to be online if you subscribe to the PaaS (Power-as-a-Service) rental program. An internet connection is not required for regular unlocked usage.
- [Where should I deploy my Power Station?](https://help.omnicharge.co/en-US/where-should-i-deploy-my-power-station-4471422.md): Set up your Power Station on a hard, flat, and stable work surface that allows for adequate air ventilation around the unit. We recommend placing the Power Station with a minimum 10cm gap from any wall and maintaining a distance of at least 30cm betw
- [How to clean the Power Station and Omni 20C+ chargers?](https://help.omnicharge.co/en-US/how-to-clean-the-power-station-and-omni-20c+-chargers-4471423.md): Before cleaning your Power Station, disconnect it, remove the Portable Chargers, and power them down. Use a dry, lint-free cloth to clean off the surface of the Station and units. Avoid liquids and operating with wet hands.
- [Why Won’t the Power Station Charge the Units?](https://help.omnicharge.co/en-US/why-won%E2%80%99t-the-power-station-charge-the-units-7563336.md): If your Power 20C+ units are functioning normally but some of them cannot be charged on the Power Station, it may be due to insufficient power from the outlet, which can prevent the Power Station from operating properly. Please try the following step
- [How long can Omnicharge charge my laptop?](https://help.omnicharge.co/en-US/how-long-can-omnicharge-charge-my-laptop-7587250.md)
- [What Do the Screen Icons Mean?](https://help.omnicharge.co/en-US/what-do-the-screen-icons-mean-7587252.md)
- [Is It Normal for the Power 20C+ to Become Slightly Warm During Use?](https://help.omnicharge.co/en-US/is-it-normal-for-the-power-20c+-to-become-slightly-warm-during-use-7587256.md): This is normal. The battery may generate some heat during charging and discharging. Power 20C+ is designed with a built-in heat dissipation system, so a slight warmth felt on the outer casing indicates that the thermal management system is functionin
- [How Do I Use Wireless Charging?](https://help.omnicharge.co/en-US/how-do-i-use-wireless-charging-7587537.md): 1. The USB and wireless modes of the Power 20C+ are enabled by default. 2. Please find the optimal charging position. Please fine-tune your phone's position if it's only charging at around 4 Watts or less. 3. If the issue persists after completing th
- [How to Use HUB Mode?](https://help.omnicharge.co/en-US/how-to-use-hub-mode-7587992.md): Use the Omni 20C+ as a USB HUB and transfer files between your smartphones, flash drives, cameras, or laptops. 1. Connect the USB-C/HUB port (on the right side) to a USB-C port on your laptop.
- [Why Doesn’t the Charger Turn On or Display Anything?](https://help.omnicharge.co/en-US/why-doesn%E2%80%99t-the-charger-turn-on-or-display-anything-7588172.md): When the Power 20C+’s protection mode is triggered, it will no longer power on and will not display anything. You can try reviving it by plugging the unit into the Power Station and charging for 24 hours. If you still cannot power it on, you can try
- [How Do I Know When It’s Time to Replace My Charger?](https://help.omnicharge.co/en-US/how-do-i-know-when-it%E2%80%99s-time-to-replace-my-charger-7588177.md): When the Power 20C+ screen displays a “Battery Health Alert” message, it indicates that the battery is nearing the end of its service life. You should prepare to purchase a new Power 20C+ to ensure uninterrupted use. When an “X” is shown on the scree
- [Why Does the Charger Shut Off While Charging My Device Even Though It Still Has Power?](https://help.omnicharge.co/en-US/why-does-the-charger-shut-off-while-charging-my-device-even-though-it-still-has-power-7588180.md): This occurs because the power required by your device exceeds the maximum output capability of the Power 20C+, triggering its protection mode. Please note that the maximum output power of the Power 20C+ is 100W. Kindly ensure that your device’s power
- [What Is Omni Cloud Service (PaaS)?](https://help.omnicharge.co/en-US/what-is-omni-cloud-service-(paas)-4699835.md): The Omni Cloud Service is a powerful platform that allows you to manage your power stations remotely through the SmartCenter dashboard. It enables self-service checkout and provides detailed analytics across all stations. The service also allows you
- [How Can I Subscribe to the PaaS Program?](https://help.omnicharge.co/en-US/how-can-i-subscribe-to-the-paas-program-4699844.md): To subscribe to our PaaS program, please email our sales team at sales@omnipower.co or contact our support team at support@omnipower.co.
- [How Can I Activate My SmartCenter Account?](https://help.omnicharge.co/en-US/how-can-i-activate-my-smartcenter-account-4699853.md): Once you have subscribed to our PaaS rental program, our team will create your Cloud Service account and provide you with access along with all the necessary information.
- [What Types of Wi-Fi Networks and Encryption Does the Power Station Support?](https://help.omnicharge.co/en-US/what-types-of-wi-fi-networks-and-encryption-does-the-power-station-support-4700071.md): The Power Station supports WPA/WPA2-PSK security protocols and operates on the 2.4 GHz wireless frequency band. It does not connect to 5 GHz networks and does not support WPA2-Enterprise or WPA3 security protocols.
- [How can I renew my PaaS subscription?](https://help.omnicharge.co/en-US/how-can-i-renew-my-paas-subscription-4700210.md): You will receive a notification when your subscription is approaching its due date. To renew, please get in touch with our sales team at sales@omnipower.co
- [Can I plug multiple Power Stations into the same power outlet?](https://help.omnicharge.co/en-US/can-i-plug-multiple-power-stations-into-the-same-power-outlet-4471448.md): The maximum power for each Power Station is 450W. Please use a socket that is suitable for this power rating and avoid overloading.
- [What Is the Power Consumption of the Power Station?](https://help.omnicharge.co/en-US/what-is-the-power-consumption-of-the-power-station-4471457.md): The Power Station (8X) has an energy consumption of 800Wh.
- [Why can’t the battery be fully charged on the Power Station?](https://help.omnicharge.co/en-US/why-can%E2%80%99t-the-battery-be-fully-charged-on-the-power-station-4471949.md): Upon reaching a full 100% charge, the Power 30C+ will automatically discontinue the charging process. To ensure optimal battery health, if left unused for an extended period, the Power 30C+ will self-deplete to 80% charge. Please note that it is norm
- [Does the Power Station need an internet connection to work?](https://help.omnicharge.co/en-US/does-the-power-station-need-an-internet-connection-to-work-4472071.md): The Power Station only needs to be online if you subscribe to the PaaS (Power-as-a-Service) rental program. An internet connection is not required for regular unlocked usage.
- [Where should I deploy my Power Station?](https://help.omnicharge.co/en-US/where-should-i-deploy-my-power-station-4472270.md): Set up your Power Station on a hard, flat, and stable work surface that allows for adequate air ventilation around the unit. We recommend placing the Power Station with a minimum 10cm gap from any wall and maintaining a distance of at least 30cm betw
- [Why can’t I use a pass-through charging?](https://help.omnicharge.co/en-US/why-can%E2%80%99t-i-use-a-pass-through-charging-4472280.md): Pass-through charging on PS (Power Station) enterprise units is default OFF, and you cannot enable it to charge your devices in pass-through mode. This safety feature prolongs the battery lifespan and minimizes the strain on the battery cells.
- [Why Won’t the Power Station Charge the Units?](https://help.omnicharge.co/en-US/why-won%E2%80%99t-the-power-station-charge-the-units-7563590.md): If your Power 30C+ units are functioning normally but some of them cannot be charged on the Power Station, it may be due to insufficient power from the outlet, which can prevent the Power Station from operating properly. Please try the following step
- [Is It Normal for the Power 30C+ to Become Slightly Warm During Use?](https://help.omnicharge.co/en-US/is-it-normal-for-the-power-30c+-to-become-slightly-warm-during-use-7623303.md): This is normal. The battery may generate some heat during charging and discharging. Power 20+ is designed with a built-in heat dissipation system, so a slight warmth felt on the outer casing indicates that the thermal management system is functioning
- [How Do I Use Wireless Charging?](https://help.omnicharge.co/en-US/how-do-i-use-wireless-charging-7623310.md): 1. The USB and wireless modes of the Power 20+ are enabled by default. Please check whether the screen displays both the USB and wireless icons, as shown in the illustration.
- [Why Doesn’t the Charger Turn On or Display Anything?](https://help.omnicharge.co/en-US/why-doesn%E2%80%99t-the-charger-turn-on-or-display-anything-7623312.md): When the Power 30C+’s protection mode is triggered, it will no longer power on and will not display anything. You can try reviving the unit by plugging it into the Power Station and charging for 24 hours. If you still cannot power it on, you can try
- [What Do the Screen Icons Mean?](https://help.omnicharge.co/en-US/what-do-the-screen-icons-mean-7623313.md)
- [How Do I Know When It’s Time to Replace My Charger?](https://help.omnicharge.co/en-US/how-do-i-know-when-it%E2%80%99s-time-to-replace-my-charger-7623314.md): When the Power30C+ screen displays a “Battery Health Alert” message, it indicates that the battery is nearing the end of its service life. You should prepare to purchase a new Power20+ to ensure uninterrupted use.
- [Why Does the Charger Shut Off While Charging My Device Even Though It Still Has Power?](https://help.omnicharge.co/en-US/why-does-the-charger-shut-off-while-charging-my-device-even-though-it-still-has-power-7623316.md): This occurs because the power required by your device exceeds the maximum output capability of the Power 30C+, triggering its protection mode. Please note that the maximum output power of the Power 30C+ is 100W. Kindly ensure that your device’s power
- [What Is Omni Cloud Service (PaaS)?](https://help.omnicharge.co/en-US/what-is-omni-cloud-service-(paas)-4990093.md): The Omni Cloud Service is a powerful platform that allows you to manage your power stations remotely through the SmartCenter dashboard. It enables self-service checkout and provides detailed analytics across all stations. The service also allows you
- [How Can I Subscribe to the PaaS Program?](https://help.omnicharge.co/en-US/how-can-i-subscribe-to-the-paas-program-4990095.md): To subscribe to our PaaS program, please email our sales team at sales@omnipower.co or contact our support team at support@omnipower.co.
- [How Can I Activate My SmartCenter Account?](https://help.omnicharge.co/en-US/how-can-i-activate-my-smartcenter-account-4990294.md): Once you have subscribed to our PaaS rental program, our team will create your Cloud Service account and provide you with access, along with all the necessary information.
- [What Types of Wi-Fi Networks and Encryption Does the Power Station Support?](https://help.omnicharge.co/en-US/what-types-of-wi-fi-networks-and-encryption-does-the-power-station-support-4990301.md): The Power Station supports WPA/WPA2-PSK security protocols and operates on the 2.4 GHz wireless frequency band. It does not connect to 5 GHz networks and does not support WPA2-Enterprise or WPA3 security protocols.
- [How can I renew my PaaS subscription?](https://help.omnicharge.co/en-US/how-can-i-renew-my-paas-subscription-4990304.md): You will receive a notification when your subscription is approaching its due date. To renew, please get in touch with our sales team at sales@omnipower.co
- [Can I plug multiple Power Stations into the same power outlet?](https://help.omnicharge.co/en-US/can-i-plug-multiple-power-stations-into-the-same-power-outlet-4472285.md): The maximum power for each Power Station is 450W. Please use a socket that is suitable for this power rating and avoid overloading.
- [What Is the Power Consumption of the Power Station?](https://help.omnicharge.co/en-US/what-is-the-power-consumption-of-the-power-station-4472305.md): The Power Station (6X) has an energy consumption of 900Wh.
- [Why can’t the battery be fully charged on the Power Station?](https://help.omnicharge.co/en-US/why-can%E2%80%99t-the-battery-be-fully-charged-on-the-power-station-4472370.md): Upon reaching a full 100% charge, the Power 40+ will automatically discontinue the charging process. To ensure optimal battery health, if left unused for an extended period, the Power 40+ will self-deplete to 80% charge. Please note that it is norm
- [Does the Power Station need an internet connection to work?](https://help.omnicharge.co/en-US/does-the-power-station-need-an-internet-connection-to-work-4472372.md): The Power Station only needs to be online if you subscribe to the PaaS (Power-as-a-Service) rental program. An internet connection is not required for regular unlocked usage.
- [Where Should I Deploy My Power Station?](https://help.omnicharge.co/en-US/where-should-i-deploy-my-power-station-4472409.md): Set up your Power Station on a hard, flat, and stable work surface that allows for adequate air ventilation around the unit. We recommend placing the Power Station with a minimum 10cm gap from any wall and maintaining a distance of at least 30cm betw
- [Why Won’t the Power Station Charge the Units?](https://help.omnicharge.co/en-US/why-won%E2%80%99t-the-power-station-charge-the-units-7623467.md): If your Power 40+ units are functioning normally but some of them cannot be charged on the Power Station, it may be due to insufficient power from the outlet, which can prevent the Power Station from operating properly. Please try the following steps
- [Is It Normal for the Power 40+ to Become Slightly Warm During Use?](https://help.omnicharge.co/en-US/is-it-normal-for-the-power-40+-to-become-slightly-warm-during-use-7623469.md): This is normal. The battery may generate some heat during charging and discharging. Power 40+ is designed with a built-in heat dissipation system, so a slight warmth felt on the outer casing indicates that the thermal management system is functioning
- [How to Use HUB Mode?](https://help.omnicharge.co/en-US/how-to-use-hub-mode-7623853.md): Use the Omni 40+ as a USB HUB and transfer files between your smartphones, flash drives, cameras, or laptops. 1. Connect the USB-C/HUB port (in the center) to a USB-C port on your laptop
- [How Do I Use the AC Output?](https://help.omnicharge.co/en-US/how-do-i-use-the-ac-output-7624045.md): 1. Press the AC button to activate the output.
- [Why Doesn’t the Charger Turn On or Display Anything?](https://help.omnicharge.co/en-US/why-doesn%E2%80%99t-the-charger-turn-on-or-display-anything-7624047.md): When the Power 40+’s protection mode is triggered, it will no longer power on and will not display anything. You can try reviving it by plugging the unit into the Power Station and charging for 24 hours. If you still cannot power it on, you can try t
- [What Do the Screen Icons Mean?](https://help.omnicharge.co/en-US/what-do-the-screen-icons-mean-7624053.md)
- [How Do I Know When It’s Time to Replace My Charger?](https://help.omnicharge.co/en-US/how-do-i-know-when-it%E2%80%99s-time-to-replace-my-charger-7624070.md): When the Power 40+ screen displays a “Battery Health Alert” message, it indicates that the battery is nearing the end of its service life. You should prepare to purchase a new Power 40+ to ensure uninterrupted use.
- [Why Does the Charger Shut Off While Charging My Device Even Though It Still Has Power?](https://help.omnicharge.co/en-US/why-does-the-charger-shut-off-while-charging-my-device-even-though-it-still-has-power-7624079.md): This occurs because the power required by your device exceeds the maximum output capability of the Power 40+, triggering its protection mode. Please note that the maximum output power of the Power 40+ is 150W. Kindly ensure that your device’s power r
- [What Is Omni Cloud Service (PaaS)?](https://help.omnicharge.co/en-US/what-is-omni-cloud-service-(paas)-4990320.md): The Omni Cloud Service is a powerful platform that allows you to manage your power stations remotely through the SmartCenter dashboard. It enables self-service checkout and provides detailed analytics across all stations. The service also allows you
- [How Can I Subscribe to the PaaS Program?](https://help.omnicharge.co/en-US/how-can-i-subscribe-to-the-paas-program-4990329.md): To subscribe to our PaaS program, please email our sales team at sales@omnipower.co or contact our support team at support@omnipower.co.
- [How Can I Activate My SmartCenter Account?](https://help.omnicharge.co/en-US/how-can-i-activate-my-smartcenter-account-4990331.md): Once you have subscribed to our PaaS rental program, our team will create your Cloud Service account and provide you with access, along with all the necessary information.
- [What Types of Wi-Fi Networks and Encryption Does the Power Station Support?](https://help.omnicharge.co/en-US/what-types-of-wi-fi-networks-and-encryption-does-the-power-station-support-4990333.md): The Power Station supports WPA/WPA2-PSK security protocols and operates on the 2.4 GHz wireless frequency band. It does not connect to 5 GHz networks and does not support WPA2-Enterprise or WPA3 security protocols.
- [How can I renew my PaaS subscription?](https://help.omnicharge.co/en-US/how-can-i-renew-my-paas-subscription-4990337.md): You will receive a notification when your subscription is approaching its due date. To renew, please get in touch with our sales team at sales@omnipower.co
- [Can I plug multiple Power Stations into the same power outlet?](https://help.omnicharge.co/en-US/can-i-plug-multiple-power-stations-into-the-same-power-outlet-4476255.md): The maximum power for each Power Station is 450W. Please use a socket that is suitable for this power rating and avoid overloading.
- [What Is the Power Consumption of the Power Station?](https://help.omnicharge.co/en-US/what-is-the-power-consumption-of-the-power-station-4476256.md): The Power Station (6X) has an energy consumption of 900Wh.
- [Why can’t the battery be fully charged on the Power Station?](https://help.omnicharge.co/en-US/why-can%E2%80%99t-the-battery-be-fully-charged-on-the-power-station-4476259.md): Upon reaching a full 100% charge, the Power 40C+ will automatically discontinue the charging process. To ensure optimal battery health, if left unused for an extended period, the Power 40C+ will self-deplete to 80% charge. Please note that it is no
- [Does the Power Station need an internet connection to work?](https://help.omnicharge.co/en-US/does-the-power-station-need-an-internet-connection-to-work-4476260.md): The Power Station only needs to be online if you subscribe to the PaaS (Power-as-a-Service) rental program. An internet connection is not required for regular unlocked usage.
- [Where Should I Deploy My Power Station?](https://help.omnicharge.co/en-US/where-should-i-deploy-my-power-station-7624556.md): Set up your Power Station on a hard, flat, and stable work surface that allows for adequate air ventilation around the unit. We recommend placing the Power Station with a minimum 10cm gap from any wall and maintaining a distance of at least 30cm betw
- [Why Won’t the Power Station Charge the Units?](https://help.omnicharge.co/en-US/why-won%E2%80%99t-the-power-station-charge-the-units-7624560.md): If your Power 40C+ units are functioning normally but some of them cannot be charged on the Power Station, it may be due to insufficient power from the outlet, which can prevent the Power Station from operating properly. Please try the following step
- [Is It Normal for the Power 40C+ to Become Slightly Warm During Use?](https://help.omnicharge.co/en-US/is-it-normal-for-the-power-40c+-to-become-slightly-warm-during-use-7624564.md): This is normal. The battery may generate some heat during charging and discharging. Power 40C+ is designed with a built-in heat dissipation system, so a slight warmth felt on the outer casing indicates that the thermal management system is functionin
- [How to Use HUB Mode?](https://help.omnicharge.co/en-US/how-to-use-hub-mode-7624569.md): Use the Omni 40C+ as a USB HUB and transfer files between your smartphones, flash drives, cameras, or laptops. 1. Connect the USB-C/HUB port (in the center) to a USB-C port on your laptop
- [Why Doesn’t the Charger Turn On or Display Anything?](https://help.omnicharge.co/en-US/why-doesn%E2%80%99t-the-charger-turn-on-or-display-anything-7624573.md): When the Power 40C+’s protection mode is triggered, it will no longer power on and will not display anything. You can try reviving it by plugging the unit into the Power Station and charging for 24 hours. If you still cannot power it on, you can try
- [What Do the Screen Icons Mean?](https://help.omnicharge.co/en-US/what-do-the-screen-icons-mean-7624579.md)
- [How Do I Know When It’s Time to Replace My Charger?](https://help.omnicharge.co/en-US/how-do-i-know-when-it%E2%80%99s-time-to-replace-my-charger-7624581.md): When the Power 40C+ screen displays a “Battery Health Alert” message, it indicates that the battery is nearing the end of its service life. You should prepare to purchase a new Power 40C+ to ensure uninterrupted use.
- [Why Does the Charger Shut Off While Charging My Device Even Though It Still Has Power?](https://help.omnicharge.co/en-US/why-does-the-charger-shut-off-while-charging-my-device-even-though-it-still-has-power-7624582.md): This occurs because the power required by your device exceeds the maximum output capability of the Power 40C+, triggering its protection mode. Please note that the maximum output power of the Power 40C+ is 100W. Kindly ensure that your device’s power
- [What Is Omni Cloud Service (PaaS)?](https://help.omnicharge.co/en-US/what-is-omni-cloud-service-(paas)-4990685.md): The Omni Cloud Service is a powerful platform that allows you to manage your power stations remotely through the SmartCenter dashboard. It enables self-service checkout and provides detailed analytics across all stations. The service also allows you
- [How Can I Subscribe to the PaaS Program?](https://help.omnicharge.co/en-US/how-can-i-subscribe-to-the-paas-program-4990703.md): To subscribe to our PaaS program, please email our sales team at sales@omnipower.co or contact our support team at support@omnipower.co.
- [How Can I Activate My SmartCenter Account?](https://help.omnicharge.co/en-US/how-can-i-activate-my-smartcenter-account-4990704.md): Once you have subscribed to our PaaS rental program, our team will create your Cloud Service account and provide you with access, along with all the necessary information.
- [What Types of Wi-Fi Networks and Encryption Does the Power Station Support?](https://help.omnicharge.co/en-US/what-types-of-wi-fi-networks-and-encryption-does-the-power-station-support-4990724.md): The Power Station supports WPA/WPA2-PSK security protocols and operates on the 2.4 GHz wireless frequency band. It does not connect to 5 GHz networks and does not support WPA2-Enterprise or WPA3 security protocols.
- [How can I renew my PaaS subscription?](https://help.omnicharge.co/en-US/how-can-i-renew-my-paas-subscription-4990736.md): You will receive a notification when your subscription is approaching its due date. To renew, please get in touch with our sales team at sales@omnipower.co
- [Where Should I Deploy My Power Station?](https://help.omnicharge.co/en-US/where-should-i-deploy-my-power-station-7625075.md): Set up your Power Station on a hard, flat, and stable work surface that allows for adequate air ventilation around the unit. We recommend placing the Power Station with a minimum 10cm gap from any wall and maintaining a distance of at least 30cm betw
- [Can I plug multiple Power Stations into the same power outlet?](https://help.omnicharge.co/en-US/can-i-plug-multiple-power-stations-into-the-same-power-outlet-7625513.md): The maximum power for each Power Station is 480W. Please use a socket that is suitable for this power rating and avoid overloading.
- [What Is the Power Consumption of the Power Station?](https://help.omnicharge.co/en-US/what-is-the-power-consumption-of-the-power-station-7625525.md): The Power Station 80C+ (5X) has an energy consumption of 1600Wh.
- [Why can’t the battery be fully charged on the Power Station?](https://help.omnicharge.co/en-US/why-can%E2%80%99t-the-battery-be-fully-charged-on-the-power-station-7625529.md): Upon reaching a full 100% charge, the Power 80C+ will automatically discontinue the charging process. To ensure optimal battery health, if left unused for an extended period, the Power 80C+ will self-deplete to 80% charge. Please note that it is norm
- [Why Won’t the Power Station Charge the Units?](https://help.omnicharge.co/en-US/why-won%E2%80%99t-the-power-station-charge-the-units-7625538.md): If your Power 80C+ units are functioning normally but some of them cannot be charged on the Power Station, it may be due to insufficient power from the outlet, which can prevent the Power Station from operating properly. Please try the following step
- [Is It Normal for the Power 80C+ to Become Slightly Warm During Use?](https://help.omnicharge.co/en-US/is-it-normal-for-the-power-80c+-to-become-slightly-warm-during-use-7625539.md): This is normal. The battery may generate some heat during charging and discharging. Power 80C+ is designed with a built-in heat dissipation system, so a slight warmth felt on the outer casing indicates that the thermal management system is functionin
- [What Do the Screen Icons Mean?](https://help.omnicharge.co/en-US/what-do-the-screen-icons-mean-7625541.md)
- [How Do I Know When It’s Time to Replace My Charger?](https://help.omnicharge.co/en-US/how-do-i-know-when-it%E2%80%99s-time-to-replace-my-charger-7625542.md): When the Power 80C+ screen displays a “Battery Health Alert” message, it indicates that the battery is nearing the end of its service life. You should prepare to purchase a new Power 80C+ to ensure uninterrupted use.
- [Why does the screen show output wattage when there are no devices connected to the Power Base?](https://help.omnicharge.co/en-US/why-does-the-screen-show-output-wattage-when-there-are-no-devices-connected-to-the-power-base-7625544.md): This is normal operation. The displayed wattage indicates the Power 80C+ standby power consumption. A small amount of power is used to maintain the internal system and monitoring functions even when no devices are connected.
- [Can the clamp be compatible with single base and dual base?](https://help.omnicharge.co/en-US/can-the-clamp-be-compatible-with-single-base-and-dual-base-7625546.md): Yes. The clamp is compatible with both single-base and dual-base configurations.
- [What Is Omni Cloud Service (PaaS)?](https://help.omnicharge.co/en-US/what-is-omni-cloud-service-(paas)-4990769.md): The Omni Cloud Service is a powerful platform that allows you to manage your power stations remotely through the SmartCenter dashboard. It enables self-service checkout and provides detailed analytics across all stations. The service also allows you
- [How Can I Subscribe to the PaaS Program?](https://help.omnicharge.co/en-US/how-can-i-subscribe-to-the-paas-program-4990771.md): To subscribe to our PaaS program, please email our sales team at sales@omnipower.co or contact our support team at support@omnipower.co.
- [How Can I Activate My SmartCenter Account?](https://help.omnicharge.co/en-US/how-can-i-activate-my-smartcenter-account-4990774.md): Once you have subscribed to our PaaS rental program, our team will create your Cloud Service account and provide you with access, along with all the necessary information.
- [What Types of Wi-Fi Networks and Encryption Does the Power Station Support?](https://help.omnicharge.co/en-US/what-types-of-wi-fi-networks-and-encryption-does-the-power-station-support-4990776.md): The Power Station supports WPA/WPA2-PSK security protocols and operates on the 2.4 GHz wireless frequency band. It does not connect to 5 GHz networks and does not support WPA2-Enterprise or WPA3 security protocols.
- [How can I renew my PaaS subscription?](https://help.omnicharge.co/en-US/how-can-i-renew-my-paas-subscription-4990778.md): You will receive a notification when your subscription is approaching its due date. To renew, please get in touch with our sales team at sales@omnipower.co
- [Where Should I Deploy My Power Station?](https://help.omnicharge.co/en-US/where-should-i-deploy-my-power-station-7625596.md): Set up your Locker Station on a hard, flat, and stable work surface that allows for adequate air ventilation around the unit. We recommend placing the Locker Station with a minimum 10cm gap from any wall and maintaining a distance of at least 30cm be
- [How to power on the Locker Station?](https://help.omnicharge.co/en-US/how-to-power-on-the-locker-station-7625597.md): The Locker Station does not have a separate power switch. Once connected to a power source, it will automatically power on, and the indicator light will illuminate.
- [What is the maximum power consumption of the Locker Station?](https://help.omnicharge.co/en-US/what-is-the-maximum-power-consumption-of-the-locker-station-7625598.md): The maximum power consumption of the Locker Station is 120W. Connection to a wall outlet is recommended. If multiple Locker Stations are connected to the same power strip, ensure that the power strip is rated to support the combined power consumption
- [Why can’t the battery be fully charged on the Locker Station?](https://help.omnicharge.co/en-US/why-can%E2%80%99t-the-battery-be-fully-charged-on-the-locker-station-7625599.md): Upon reaching a full 100% charge, the Locker 10E will automatically discontinue the charging process. To ensure optimal battery health, if left unused for an extended period, the Power 80C+ will self-deplete to 80% charge. Please note that it is norm
- [How many devices can the Locker 10E charge at the same time?](https://help.omnicharge.co/en-US/how-many-devices-can-the-locker-10e-charge-at-the-same-time-7625623.md): The Locker 10E is equipped with two USB-C ports and one USB-A port, allowing it to charge up to three devices simultaneously.
- [How to charge the Locker 10E?](https://help.omnicharge.co/en-US/how-to-charge-the-locker-10e-7625624.md): Charging is supported only through the Locker Station. All USB ports are output-only and do not support recharging.
- [Can the USB-C1 charging cable on the Locker 10E be removed?](https://help.omnicharge.co/en-US/can-the-usb-c1-charging-cable-on-the-locker-10e-be-removed-7625625.md): No. The USB-C1 charging cable is permanently attached and cannot be removed or replaced.
- [How does the Locker 10E charge devices?](https://help.omnicharge.co/en-US/how-does-the-locker-10e-charge-devices-7625626.md): The maximum output power of each port is as follows:. USB-C1: Up to 65W (supports laptop charging). USB-C2: Up to 20W. USB-A: Up to 18W. USB-C2 + USB-A: Up to 7.5W + 12W. The Locker 10E supports a maximum combined output of 65W. When the total power
- [How long does it take to charge the Locker 10E?](https://help.omnicharge.co/en-US/how-long-does-it-take-to-charge-the-locker-10e-7625644.md): Charging a fully depleted Locker 10E to full capacity in the Locker Station typically takes 5–6 hours.
- [How Do I Know When It’s Time to Replace My Charger?](https://help.omnicharge.co/en-US/how-do-i-know-when-it%E2%80%99s-time-to-replace-my-charger-7625658.md): When the indicator light shows yellow, it indicates that the battery is approaching the end of its service life. Preparing a replacement Locker 10E is recommended to ensure uninterrupted use. When the indicator light shows red during startup or when