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<p>Depending on the Power Station version, the PI address and serial number (S/N) stickers are located on the back or bottom side of each Power Station.</p><p><img alt="mceclip0.png" src="https://hsfiles.gorgias.help/gm/help-centers/17815/attachments/79bec568-f175-45be-a435-0300c5624567.png" class="fr-fic fr-dii"><img src="https://attachments.gorgias.help/3dBwk7WjjQ52NZ9m/hc/Q9r0k7BpzV6vg13y/2026031610-e0977a24-f309-49b0-9854-c6d7664d02d9-803c6439-f556-4d19-af26-51b12540a483.png" style="width: 522px;" class="fr-fic fr-dib"></p>

The PI Address and Serial Number are located on the back or underneath the Power Station.

Where can I find the PI address and serial number?

Power Stations

Power Station 20+

Station FAQ

Omni Power Station 20+

What is USB PD?

I cannot pass-through charge between the barrel port and the USB-C port

How To Use USB-C Input/Output

mAh vs Wh. Calculating correct capacity

My Omnicharge keeps shutting down while charging devices

How long can Omnicharge charge your laptop?

How to calibrate the battery

What's the difference between AC and HVDC?

How to use the AC outlet

How to switch between DC input and DC output?

How do I know if my device is compatible with the Omni 20+?

Can I carry my Omnicharge with me on the plane?

My Omni 20+ is outputting power when nothing is connected

How to use DC output

Troubleshooting DC output

How to find the wattage of your device

Can I charge my Omnicharge from any solar charger?

How to use Wireless charging

What's the difference between 150V HVDC and Adjustable DC output?

Can I charge my Omnicharge anywhere in the world?

Menu Navigation

Icon Explanations

Omni 20 FAQ

Omni 20+ User Manual & Walkthrough Video

Downloads

Omni 20+

Can any USB-C battery charge a USB-C laptop?

What's the battery life of Omnicharge?

How to Calibrate the Battery

My Omni 20c+ is outputting power when nothing is connected

Omni 20C+ FAQ

Omni 20C+ User Manual & Walkthrough Video

Omni 20C+

My Ultimate+ has a black screen and will not turn on or off, but still outputs power

How do I know if my device is compatible with the Ultimate+?

How to use the DC output

How to change the spare battery

My Omnicharge is outputting power when nothing is connected

My phone is experiencing interference while charging from the USB-A port

Can I solar charge the Omnicharge?

Omnicharge keeps shutting down while charging devices from USB

Ports and buttons

Ultimate+ FAQ

Omni Ultimate+ Full Manual

Omni Ultimate+

How do I know if my device is compatible with the Omni 40+?

Ports

Omni 40+ FAQ

Omni 40+ User Manual & Walkthrough Video

Omni 40+

How long can the Mobile 3,200 power my device

Safely removing the USB Cable

Troubleshooting the Mobile 3,200

Mobile 3,200

How long can the Mobile 9,600 power my device?

Troubleshooting the Mobile 9,600

Mobile 9,600

How long can the Mobile 12,800 power my laptop?

Using the USB-C port

Troubleshooting the Mobile 12,800

Mobile 12,800

How long can the Mobile 25600 power my laptop?

How to use wireless charging

How to use DC Output

Troubleshooting the Mobile 25600

Mobile 25,600

Omni Mobile 25600 User Manual & Walkthrough Video

Omni Mobile 12800 User Manual & Walkthrough Video

Omni Mobile

Power Banks

What is the Omni Cloud Service, and how do I get access?

Cloud Service FAQ

Station Troubleshooting

Charger Troubleshooting

Troubleshooting

Power 20+

Charger FAQ

Can I connect the Power Station to any AC wall outlet, or does it require a dedicated circuit?

How many power stations can be connected to a single AC outlet?

How much is the power consumption of the Power Station？

How long does it take for the Power Station to fully recharge the batteries?

Why are some of the batteries not recharging fully to 100%?

Does the Power Station need an internet connection to work?

Where should I deploy my Power Station?

How to clean the Power Station and Omni 20C+ chargers?

Power Station 20C+ FAQ

What Is Omni Cloud Service (PaaS)?

How Can I Subscribe to the PaaS Program?

How Can I Activate My SmartCenter Account?

What Types of Wi-Fi Networks and Encryption Does the Power Station Support?

How can I renew my PaaS subscription?

Power Station 20C+

Why is my Omni30C+ not charging my smartwatch?

Why is wireless charging for my phone slow on the Omni30C+?

Why are both USB-A ports not working after powering up the Omni30C+?

Why is the Omni30C+ not delivering 100W output when charging my laptop?

Why can't I use the USB-C1 port and the DC port simultaneously?

What is the rated capacity of the Omni30C+, and why does my power bank not provide as many charges as expected?

Which fast charging protocols does the Omni30C+ support?

Is it normal for the Omni30C+ to become slightly warm during use?

Why does the charging power of the Omni30C+ decrease when charging my phone?

Why can I not recharge the Omni while charging my device?

How much is the power consumption of the Omni Power Station 30C+？

Do I have to connect the Power Station via Ethernet, or can I also use Wi-Fi for the PaaS service?

How to clean the Power Station and Omni 30C+ chargers?

Why can’t I use a pass-through charging?

Power Station 30C+ FAQ

Power Station 30C+

How to clean the Power Station and Omni 40+ chargers?

Can I use all ports simultaneously?

Why can’t I use a pass-through charging on Omni 40+?

Why is the charger shutting off while charging my device?

What is the Omni 40+ rated capacity, and why does it not provide as many expected charges?

Is it normal for the Omni 40+ to become slightly warm during use?

Power Station 40+ FAQ

Power Station 40+

How long does it take for the Power Station 40C+ to fully recharge the batteries?

How to clean the Power Station and Omni 40C+ chargers?

Power Station 40C+ FAQ

Power Station 40C+

Why are Omni Power 80C+ ports disabled when plugged into the Omni Power Base 80C+?

Why is the output power reduced when both USB-C ports on the Power Base are used?

Do the Single and Dual versions of the Omni Power Base 80C+ provide the same power output?

Why do two Omni Power 80C+ units show different outputs when used with the Omni Power Base 80C+( Dual)?

Why do the two Omni Power 80C+ show significantly different charge levels on the  Omni Power Base 80C+( Dual)?

Why does the Omni Power 80C+ show an output even when no device is connected?

Can I leave the Omni Power 80C+ in the Omni Power Base 80C+ overnight with no devices connected?

Why does the Omni Power 80C+ display 280W output when the Omni Power Base 80C+ is rated for 250W?

Will removing one Omni Power 80C+ from the Omni Power Base 80C+( Dual) interrupt power delivery?

Does the Omni Power Base 80C+ output a pure sine wave AC power?

Can I use the Omni Power Base 80C+( Dual) with only one Omni Power 80C+ built?

Is it normal to hear sounds during Omni Power Base 80C+ operation?

Why does the fan sound vary?

Are the Rotating Clamp and Mounting Bracket compatible with the Omni Power Base 80C+(Dual)?

Where can I find the PI address and serial number?Updated 2 months ago