Back to full website

Submit a request

omnicharge

This occurs because the power required by your device exceeds the maximum output capability of the Power 20+, triggering its protection mode.Please note that the maximum output power of the Power 20+ is 100W. Kindly ensure that your device&#x2019;s power requirements do not exceed this limit. We also recommend using the Power 20+ USB-C port to power high-power devices such as laptops.

This occurs because the power required by your device exceeds the maximum output capability of the Power 20+, triggering its protection mode. Please note that the maximum output power of the Power 20+ is 100W. Kindly ensure that your device’s power r

Why Does the Charger Shut Off While Charging My Device Even Though It Still Has Power?

Power Stations

Power Station 20+

Charger FAQ

Power 20+

What is USB PD?

I cannot pass-through charge between the barrel port and the USB-C port

How To Use USB-C Input/Output

mAh vs Wh. Calculating correct capacity

My Omnicharge keeps shutting down while charging devices

How long can Omnicharge charge your laptop?

How to calibrate the battery

What's the difference between AC and HVDC?

How to use the AC outlet

How to switch between DC input and DC output?

How do I know if my device is compatible with the Omni 20+?

Can I carry my Omnicharge with me on the plane?

My Omni 20+ is outputting power when nothing is connected

How to use DC output

Troubleshooting DC output

How to find the wattage of your device

Can I charge my Omnicharge from any solar charger?

How to use Wireless charging

What's the difference between 150V HVDC and Adjustable DC output?

Can I charge my Omnicharge anywhere in the world?

Menu Navigation

Icon Explanations

Omni 20+ FAQ

Omni 20+ User Manual & Walkthrough Video

Downloads

Omni 20+

Can any USB-C battery charge a USB-C laptop?

How long can Omnicharge charge my laptop?

What Do the Screen Icons Mean?

Is It Normal for the Omni 20C+ to Become Slightly Warm During Use?

How Do I Use Wireless Charging?

How to Use HUB Mode?

Why Doesn’t the Charger Turn On or Display Anything?

How Do I Know When It’s Time to Replace My Charger?

Omni 20C+ FAQ

Omni 20C+ User Manual & Walkthrough Video

Omni 20C+

My Ultimate+ has a black screen and will not turn on or off, but still outputs power

How do I know if my device is compatible with the Ultimate+?

How to use the DC output

How to change the spare battery

My Omnicharge is outputting power when nothing is connected

My phone is experiencing interference while charging from the USB-A port

Can I solar charge the Omnicharge?

Omnicharge keeps shutting down while charging devices from USB

Ports and buttons

Ultimate+ FAQ

Omni Ultimate+ Full Manual

Omni Ultimate+

How do I know if my device is compatible with the Power 40+?

Ports

Omni 40+ FAQ

Omni 40+ User Manual & Walkthrough Video

Omni 40+

How long can the Mobile 3,200 power my device

Safely removing the USB Cable

Troubleshooting the Mobile 3,200

Mobile 3,200

How long can the Mobile 9,600 power my device?

Troubleshooting the Mobile 9,600

Mobile 9,600

How long can the Mobile 12,800 power my laptop?

Using the USB-C port

Troubleshooting the Mobile 12,800

Mobile 12,800

How long can the Mobile 25600 power my laptop?

How to use wireless charging

How to use DC Output

Troubleshooting the Mobile 25600

Mobile 25,600

Omni Mobile 25600 User Manual & Walkthrough Video

Omni Mobile 12800 User Manual & Walkthrough Video

Omni Mobile

Power Banks

Omni Power Station 20+

Power Station  20+ FAQ

What is the Omni Cloud Service, and how do I get access?

Cloud Service FAQ

Can I connect the Power Station to any AC wall outlet, or does it require a dedicated circuit?

Can I plug multiple Power Stations into the same power outlet?

What Is the Power Consumption of the Power Station?

How long does it take for the Power Station to fully recharge the batteries?

Why can’t the battery be fully charged on the Power Station?

Does the Power Station need an internet connection to work?

Where should I deploy my Power Station?

How to clean the Power Station and Omni 20C+ chargers?

Why Won’t the Power Station Charge the Units?

Power Station 20C+ FAQ

Is It Normal for the Power 20C+ to Become Slightly Warm During Use?

What Is Omni Cloud Service (PaaS)?

How Can I Subscribe to the PaaS Program?

How Can I Activate My SmartCenter Account?

What Types of Wi-Fi Networks and Encryption Does the Power Station Support?

How can I renew my PaaS subscription?

Power Station 20C+

Why can’t I use a pass-through charging?

Power Station 30C+ FAQ

Is It Normal for the Power 30C+ to Become Slightly Warm During Use?

Power Station 30C+

Where Should I Deploy My Power Station?

Power Station 40+ FAQ

Is It Normal for the Power 40+ to Become Slightly Warm During Use?

How Do I Use the AC Output?

Power Station 40+

Power Station 40C+ FAQ

Is It Normal for the Power 40C+ to Become Slightly Warm During Use?

Power Station 40C+

Power Station 80C+ FAQ

Is It Normal for the Power 80C+ to Become Slightly Warm During Use?

Why does the screen show output wattage when there are no devices connected to the Power Base?

Why Does the Charger Shut Off While Charging My Device Even Though It Still Has Power?Updated 21 days ago