Why does the portable charger experience a black screen and fail to turn on?Updated 12 days ago

Omnicharge is equipped with an advanced intelligent protection system designed to monitor and safeguard its stable operation in various complex scenarios.

Under normal circumstances, a black screen may indicate that the product's battery has reached the end of its operational life.

In rare cases, when the system detects an abnormal condition (such as an abnormal operating temperature, critical parameter deviations, etc.) that may affect the product's performance, the protection mechanism is automatically activated. This temporarily halts the product's operation to prevent potential further damage. This precautionary self-protection measure is not indicative of a product quality issue.

If you encounter this situation, please contact us promptly, and our technical support team will assist you in resolving the issue.