Charger FAQ

Is It Normal for the Power 30C+ to Become Slightly Warm During Use?

This is normal. The battery may generate some heat during charging and discharging. Power 20+ is designed with a built-in heat dissipation system, so a slight warmth felt on the outer casing indicates that the thermal management system is functioning

How Do I Use Wireless Charging?

1. The USB and wireless modes of the Power 20+ are enabled by default. Please check whether the screen displays both the USB and wireless icons, as shown in the illustration.

Why Doesn’t the Charger Turn On or Display Anything?

When the Power 30C+’s protection mode is triggered, it will no longer power on and will not display anything. You can try reviving the unit by plugging it into the Power Station and charging for 24 hours. If you still cannot power it on, you can try

What Do the Screen Icons Mean?

How Do I Know When It’s Time to Replace My Charger?

When the Power30C+ screen displays a “Battery Health Alert” message, it indicates that the battery is nearing the end of its service life. You should prepare to purchase a new Power20+ to ensure uninterrupted use.

Why Does the Charger Shut Off While Charging My Device Even Though It Still Has Power?

This occurs because the power required by your device exceeds the maximum output capability of the Power 30C+, triggering its protection mode. Please note that the maximum output power of the Power 30C+ is 100W. Kindly ensure that your device’s power