Power Station 30C+ FAQ
Why is my Omni30C+ not charging my smartwatch?
The Omni30C+ supports wireless charging for Apple Watches only. For other smartwatch brands, please connect your watch’s charger to the USB port of the Omni30C+ to charge it.
Why is wireless charging for my phone slow on the Omni30C+?
The Omni30C+ features two wireless charging areas with different outputs:. - The area marked with a "□" symbol supports a maximum output of 5W. - The area marked with a "+" symbol supports up to 10W output. Please use this port for faster wireless ch
Why are both USB-A ports not working after powering up the Omni30C+?
Wireless charging and USB-A charging cannot be used simultaneously on the Omni30C+. You can switch to USB-A charging mode by pressing the "∨" button, which will enable the USB-A ports for charging when the corresponding icon lights up on the screen.
Why is the Omni30C+ not delivering 100W output when charging my laptop?
If the output power of the Omni30C+ is too high, the system will automatically adjust the power distribution. The USB-C port’s output may be reduced to 60W, and when multiple ports are in use, the total power may be distributed across the devices, li
Why can't I use the USB-C1 port and the DC port simultaneously?
The USB-C1 port and the DC port cannot be used together for power input/output. If both are connected, only the first inserted port will function.
What is the rated capacity of the Omni30C+, and why does my power bank not provide as many charges as expected?
The Omni30C+ is rated at 94Wh. During charging, part of the energy is lost as heat due to electrical resistance, meaning the actual power output will be lower than the rated capacity. This is a normal phenomenon for all charging devices.
Which fast charging protocols does the Omni30C+ support?
The Omni30C+ supports PD 3.0 fast charging protocol via its 2 USB-C ports, delivering up to 100W of charging power.
Is it normal for the Omni30C+ to become slightly warm during use?
Yes, it is normal for the Omni30C+ to become slightly warm during operation. Heat is generated as part of the energy loss during charging, and the device's design ensures proper heat dissipation.
Why does the charging power of the Omni30C+ decrease when charging my phone?
Some phones regulate their charging power based on usage. For example, they may draw more power while the screen is in use and reduce power as the battery approaches full charge. This is controlled by the phone’s battery management system and is comp
Why can I not recharge the Omni while charging my device?
The pass-through charging feature on Enterprise units is disabled. The unit can only be recharged using the Power Station or via the USB-C1 port.
Can I connect the Power Station to any AC wall outlet, or does it require a dedicated circuit?
Although it is best to connect the Power Station to a dedicated circuit, a regular outlet can also be used if the total power consumption of all connected devices does not exceed the circuit fuse rating. The Power Station must be connected to the gro
How many power stations can be connected to a single AC outlet?
We strongly recommend connecting only one station to a single outlet and avoiding using power strips or extenders.
How much is the power consumption of the Omni Power Station 30C+？
The 8-bay Power Station's maximum power draw is 450W. Please ensure connecting the station to a socket suitable for this power rating and avoid overloading.
How long does it take for the Power Station to fully recharge the batteries?
The 8-bay Omni Power Station 30C+ takes four to six hours to fully recharge the batteries.
Why are some of the batteries not recharging fully to 100%?
Omnicharge Power Stations have a Dynamic Power Protection feature, which helps prolong battery life and prevent overcharging. When the charger reaches 100% charge, it will disengage and allow the battery to deplete to 80% before re-engaging. This is
Does the Power Station need an internet connection to work?
The Power Station only needs to be online if you subscribe to the PaaS (Power-as-a-Service) rental program. An internet connection is not required for regular unlocked usage.
Do I have to connect the Power Station via Ethernet, or can I also use Wi-Fi for the PaaS service?
The Power Station will work via both Ethernet and Wi-Fi. If you use a Wi-Fi connection, ensure the station has good wireless coverage.
Where should I deploy my Power Station?
It is advisable to deploy your power station in an easily accessible location to ensure convenient access for your users. Deploy the station on a flat, stable surface that allows for adequate ventilation, away from direct sunlight and heat sources. E
How to clean the Power Station and Omni 30C+ chargers?
Before cleaning your Power Station, disconnect it, remove the Portable Chargers, and power them down. Use a dry, lint-free cloth to clean off the surface of the Station and units. Avoid liquids and operating with wet hands.
Why can’t I use a pass-through charging?
Pass-through charging on PS (Power Station) enterprise units is default OFF, and you cannot enable it to charge your devices in pass-through mode. This safety feature prolongs the battery lifespan and minimizes the strain on the battery cells.