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Station TroubleshootingUpdated 2 years ago

Chargers not charging

  • Check that all the chargers are properly seated in the station charging bays. 

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  • Ensure the power cable is properly connected and the power switch is ON.

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  • If only some of the chargers aren't charging, try switching the position of the chargers to determine if you have a faulty charger.

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Contact

If you are still facing issues, please CLICK HERE to get in touch with our support team.

To streamline the process, please provide the following details:

  • The PI ID of the station(s) in question.
  • The serial number(s) of the station(s) in question.
  • Information about the purchase (PO, Order ID, or place of purchase)
  • Any relevant pictures of the defective product.
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